Queen of Darkness aims to deliver within the time agreed upon at purchase. However, we are unable to guarantee that all orders will be delivered within the stipulated time frame. Our aim is to have your items shipped to you as fast as possible.
We use two shipping services.
DHL transports urgent documents and goods reliably and on time from door-to-door in more than 220 countries and territories, and operates the most comprehensive global express network. With a fleet of more than 250 aircraft, DHL is also one of the largest air carriers worldwide.
DHL is proud to win external awards for their Customer Service - a testament to our customer-centric focus at the heart of every shipment they deliver. Their mission statement - Excellence. Simply Delivered.
If you’re from GERMANY:
Standard Delivery Germany: 2,99 € (+ 4,00 € if you pay with Cash on Delivery - only possible within Germany).
Estimated delivery time: 1-2 business days (Monday – Saturday)
If you place an order before 12 p.m. and you make a payment with credit card, paypal or cash on delivery we ship your order the same day!
FREE DELIVERY for orders of 75 € or above.
If you are from somewhere else in EUROPE:
Standard shipments: From 9,90 €
Estimated delivery time: 3-6 business days
If you are not from Europe, but anywhere else in the WORLD:
Standard shipment: From 9,90 €
Estimated delivery time: please allow up to 4-16 days
Please note that the customs of your own country have different laws for such deliveries.
HOW TO GET A TRACKING NUMBER:
Go to the website of the delivery company assigned to your country, could be
You will automatically receive your tracking ID by e-mail as soon as the box has been sent. Then you can track it online.
Shipping costs by country:
|Czech Republic||9,90 €||FedEx|
|Hong Kong||35,00 €||FedEx|
|New Zealand||29,90 €||FedEx|
|South Africa||45,30 €||DHL|
|South Korea||45,30 €||DHL|
If your country is not listed, please contact us for shipping charges.
Please make sure that you receive an undamaged package (if necessary open the package in the presence of the postman). Do not in any case accept a damaged delivery (e.g. an opened box or similar) since by doing this you implicitly confirm the reception of damaged items.