Right of Withdrawal for Consumers

You have the right to withdrawal this contract without stating any reasons within 30 days.

The withdrawal period is 30 days, from the date, when you or someone you named third party, who is not the carrier, received the goods.

To perform your right of withdrawal, you need to inform us (Queen of Darkness GmbH, Ludwig-Hupfeld-Str. 16,
04178 Leipzig |Tefefon: +49 (341) 442909 60 |Fax: +49 (341) 442909 666 | E-Mail: office@queen-of-darkness.com) and give a definite explanation (for example: a letter sent by post, fax or email) about your decision to withdraw this contract. Therefore you can use the attached example withdrawal form, which is optional.

In order to ensure the withdrawal period, it’s sufficient to send the notification of exercise the right of withdrawal before expiration of the withdrawal period.

Effects of Withdrawal

If you withdraw this contract, we shall refund all payments, which we received from you, including delivery costs (with the exception of the additional costs, which results in that you chose another kind of delivery service instead of our standard service) immediately and within 30 days, from the date where we received your notification of withdrawal.

For this refund, we shall use the same payment method as in the original transaction, unless something else has been expressly agreed with you.

You will not get charged for any refund fees.

We can refuse the refund until we received the goods or until you prove that you sent the goods, depending on which date occurs earlier.

You shall return the goods to us (Queen of Darkness GmbH, Ludwig-Hupfeld-Str. 16, 04178 Leipzig, Germany) immediately or in any case within 30 days, from the date where we received your notification of withdrawal. The period is ensured, if you send the goods before expiration in the period of 30 days.

You pay the direct costs of returning the goods.

You only need to pay for a possible loss of value of the goods, if we can prove by a check of condition, quality and functionality of the goods, that the loss of value is due to an unnecessary handling of the goods by you.

Example Withdrawal Form

If you want to withdrawal the contract, please fill in the form and send it back to us.


To:

Queen of Darkness GmbH, Ludwig-Hupfeld-Str. 16, 04178 Leipzig, Germany |
Fax: +49 (341) 442909 666 | E-Mail: office@queen-of-darkness.com

 

I/we (*) withdrawal hereby the contract signed by me/us (*) for the purchase of the following goods (*)
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Purchased on (*) / received on (*)

_____________________________________________________________________

Name(s) of consumer(s)

_____________________________________________________________________

Address of consumer(s)

_____________________________________________________________________

Signature of consumer(s) [Only for notification on paper]

_____________________________________________________________________

Date

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(*) Please delete where inapplicable